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I suppose I enjoy this show, and particularly this guest, bc it does straddle and often venture into the realm of real [girl] talk which, being female, I like. Jacqueline also serves as a good balance personality-wise to Myqa's loud, in your face-ness. She's a lovely mix of humble, funny and introspection. And I just particularly enjoy hearing about/learning from others' adventures into customer service hell.
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