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Holy shit! You guys weren't kidding, Maria Bamford is hilarious! I'm mildly upset it took me this long to check her out.
Also, every internet provider has more customers than they can support at once. It's just the business. If they have 1,000 customers, they bank on only 600-700 customers being on at peak hours. How much a provider oversells, well...that's up to them. Sounds like TWC is way over sold, but if you own the market in your area: who gives a shit if your customers complain, you know?
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