Comcast is the worst. I live in Florida and down here it's basically organized monopoly between AT&T and Comcast. In some areas you can get one, in others you get the other. I've had both and they are complete shit with the customer service.
I currently have Comcast too and am paying about 20% more then the price that was originally offered to me as a "deal" the customer service lady had for "that day only." When I said to them they record all of their phone calls and why don't they go check it, I got the "I don't know what to tell you." It's shit. And we know it's shit but we have no choice. We are cornered slaves for internet and cable.
On a happier note, I went to Austin to visit old friends last month and I felt the same way. People were very friendly and it had a very cool atmosphere.
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