Yeah, I think the issue here isn't that these criminals don't know what they are doing is wrong . . . rather, they are able to justify doing wrong things. A lot of this is societally based - as a society we help teach people justifications and we perpetuate those justifications as we talk about the crime after the fact. It's also about power and the belief that if I use my power to help someone in some way, then I am justified in exerting that power over them because they aught to be grateful for my help.
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