http://www.stltoday.com/stltoday/bus...=2%2C%22aol%22
"The problem? An AOL account once held by Gauthier's late father still showed billing charges accumulating against it. The account had been dormant for months; the credit card he used for it was inactive at least as long. Nevertheless, AOL kept charging $25.90 each month for dial-up online access. Late fees for non-payment accumulated on the credit card, too."
""An AOL service guy told me to stop complaining and learn to use a computer," she said. "Then he hung up."