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Old 06-21-2006, 08:05 AM   #1 (permalink)
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AOL cancelation caller on Today Show

The guy who recorded his attempt to cancel an AOL acct (see Episode #287) will be on the Today show later on this morning.

I sure AOL will not have an on-air representative for comments.
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Old 06-21-2006, 08:46 AM   #2 (permalink)
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I shall wait for the audio and see what AOL have to say about their fantastic service ;])
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Old 06-21-2006, 09:06 AM   #3 (permalink)
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Good old AOL. I love the small print on their three month trial connection offer:

3 MONTH FREE TRIAL MUST BE USED WITHIN FIRST 3 MONTHS OF INITIAL SIGN-UP. TO AVOID BEING CHARGED A MONTHLY FEE, SIMPLY CANCEL YOUR MEMBERSHIP BEFORE TRIAL PERIOD ENDS.

I imagine that AOL and Websters have slightly different interpretations of the word "simply".
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Old 06-21-2006, 09:08 AM   #4 (permalink)
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Fuckin AOL fired the call service rep; IMHO this sucks as they probably directly coached him to be a dick or used negative motivation tactics against cancelations that their call center people become dick's out of fear of loosing a job.

Fuck AOL
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