10-14-2011, 11:21 AM
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#7 (permalink)
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Senior Member
Join Date: Feb 2006
Location: Madison, WI
Posts: 3,294
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I was listening to Chemda talk about her call with Time Warner as I surfed the web and found this story reported on the Consumerist:
TWC Supervisor Told CSR To Stop Giving CPR And Get Back To Work, Employees Allege - The Consumerist
Quote:
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After local news began investigating the death of a Time Warner Cable customer service rep, they made a shocking discovery. According to several sources at the scene, after the woman slumped at her desk, a co-worker began administering CPR, but was told to stop and get back to the phones by a supervisor.
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