Official Mac Tech Support Thread.

[sklXbns]

I have an iOS 5 question. If this isn't the place for my question, I promise I'll go fuck myself twice.

I have an iPhone 4, never jailbroken. I updated to iOS 5 on release day. Since then, the camera app doesn't work. I can take a picture in Instagram, in any text app, or any other photo-taking app. Also, my camera doesn't work in FaceTime.

After several DFUs, hours on the phone with Apple tech support, AND taking my phone to an Apple store, nothing has changed. At the Apple store, another DFU was performed and the camera was replaced. Still, nothing. (On a side note: Am I mistaken or are the original Phillips head screws supposed to be replaced with specialty screws if Apple does any work on an original release iPhone 4? I'm asking because my phone still has the Phillips head screws which may suggest that the phone never had the camera replaced at the store.)

Anyhow, can anyone help me with this?

[CyVaquero]

Originally Posted by TommyDeluxe

Thanks. I was thinking I might have to do some "fudging" with another program. I run soundtrack pro and Cool Edit Pro (oldie but a goodie) but I'll try Garageband as well.

Oh I would use that then if you can patch audio ports to it, I was just going for the lowest common denominator since everyone has GarageBand.

[CyVaquero]

Originally Posted by sklXbns

I have an iOS 5 question. If this isn't the place for my question, I promise I'll go fuck myself twice.

I have an iPhone 4, never jailbroken. I updated to iOS 5 on release day. Since then, the camera app doesn't work. I can take a picture in Instagram, in any text app, or any other photo-taking app. Also, my camera doesn't work in FaceTime.

After several DFUs, hours on the phone with Apple tech support, AND taking my phone to an Apple store, nothing has changed. At the Apple store, another DFU was performed and the camera was replaced. Still, nothing. (On a side note: Am I mistaken or are the original Phillips head screws supposed to be replaced with specialty screws if Apple does any work on an original release iPhone 4? I'm asking because my phone still has the Phillips head screws which may suggest that the phone never had the camera replaced at the store.)

Anyhow, can anyone help me with this?

I had that problem once on my 4 but that was last year, wish I could tell you exactly what I did. I think it was restoring it to factory, resetting after reboot, then restoring from backup. I know the 4 is working fine since upgrading to iOS5 since my fiancée is using it now.

As far as the screws go, maybe the Apple Store was just being cool. I really doubt they would try to pull a fast one and not do any work. They've always done more than what I ask for, like sending my MacBook in for a worn out key and them replacing the case which had some dings, the trackpad, the graphics and airport because they weren't testing 100% on the diagnostics.

[sklXbns]

Originally Posted by CyVaquero

I had that problem once on my 4 but that was last year, wish I could tell you exactly what I did. I think it was restoring it to factory, resetting after reboot, then restoring from backup. I know the 4 is working fine since upgrading to iOS5 since my fiancée is using it now.

As far as the screws go, maybe the Apple Store was just being cool. I really doubt they would try to pull a fast one and not do any work. They've always done more than what I ask for, like sending my MacBook in for a worn out key and them replacing the case which had some dings, the trackpad, the graphics and airport because they weren't testing 100% on the diagnostics.

I've reset the phone back to factory settings several times, but no dice. As for the Apple store folks, this is a very new store and the first in Arkansas. I didn't have very high expectations for these people just for the simple fact they haven't had time to have enough experience.

[da_ticklah]

Originally Posted by K.9

I have an old macbook, like a 2005, but it has served me faithfully. I recently upgraded to OSX 10.6.8 to squeeze a few more years out of her. Well, things were going ok, until a couple days ago my macbook crashed while watching a vid on youtube. Next it crashed while watching hulu. Now it crashes about 10 seconds after I start any video. Yup, you guessed it, I can't even watch porn anymore! I had no idea what was up until someone suggested I open activity monitor while watching a video. Lo and behold, this is what happens:
WTF?? No wonder, the CPU is running at 150%! Is there anything I can do to fix this??

friend of mine had a problem with firefox chewing CPU and battery life on a 15" MBP, uninstall upgrade to Firefox 7 and re-install flash.

hope that helps

[Ahh5huLee]

Got my mac this summer. slowly learning all the cool things it does. what video editing equipment comes on a macbook pro? do i need to download something?

[william]

Can you create IOS apps on Windows?

Is the only option to run OSX under VMWare or another emulator?

If that's the case, then what's the lowest end OSX box one can get?

[sklXbns]

This is an update to my iOS 5 native camera app and FaceTime app issues.

Initially, I took my phone to a very new Apple Store in Little Rock, AR in order to fix these issues that came about following the iOS update. I was told the reason for these native apps not working was due to a hardware failure.

Yesterday, I went to another Apple Store, this time in Germantown, Tennessee. There, a Genius reset the phone's settings (not another DFU which had already been performed 3 times already). Suddenly, all of the camera functions were operating. Four minutes of talking and 30 seconds to reset the settings and for the phone reboot - that's all it took.

I thought I'd share this just in case anyone else has this issue.