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View Poll Results: What will come of Keith's Continental Airlines letter?
Good things 74 45.96%
No things 87 54.04%
Voters: 161. You may not vote on this poll

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Old 03-08-2011, 12:28 PM   #11 (permalink)
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oops.
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Old 03-08-2011, 12:38 PM   #12 (permalink)
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Who specifically did you send the complaint letter to? Consumerist blog has a good rundown of how to "launch an executive email carpet bomb." I apologize in advance; I realize this advice is probably too late.

How To Launch An Executive Email Carpet Bomb - The Consumerist
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Old 03-08-2011, 01:18 PM   #13 (permalink)
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i wish it could do good things , it would be a first. never wrote a letter to a big company and got an answer. although thye airline that had issues with kevin smith did apologize to him after he started the fuss.

weird my parents also blamed me for their broken marriage and also for NOT ebing able to divorce (while they're still just seprarated). i think that made me anti-marriage.
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Old 03-08-2011, 01:24 PM   #14 (permalink)
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I don't know the stats, but Consumerist posts success stories. Most recent one was a landlord who wasn't going to fix a tenant's leaky ceiling for five months. Main points are to go after their bottom line, which I think Keith did in his letter by mentioning that he's relaying this problem on his radio program. It depends on how seriously they take threats of bad word of mouth.

Landlord Wouldn't Fix Leak For 5 Months. This Letter Got Him To Do It in 5 Days. - The Consumerist

This article advises that you start through official channels, which it sounds like Keith did. You escalate when you get no response.

http://www.frommers.com/articles/6806.html

This is the consumer wiki mentioned in the above article, for Continental. (if he wants to escalate):

http://onyoursi.de/wiki/travel/airli...ntal-airlines/
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Old 03-08-2011, 01:28 PM   #15 (permalink)
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Can Lucas' silence rule be enforced during the show too? He's a one man laugh track.
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Old 03-08-2011, 01:40 PM   #16 (permalink)
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same comment i did for kyle: i like hearing him crack up.
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Old 03-08-2011, 01:42 PM   #17 (permalink)
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Quote:
Originally Posted by Junkenstein View Post
same comment i did for kyle: i like hearing him crack up.
I guess he's no Kyle.
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Old 03-08-2011, 01:48 PM   #18 (permalink)
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Quote:
Originally Posted by Junkenstein View Post
same comment i did for kyle: i like hearing him crack up.

Me, too!
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Old 03-08-2011, 02:31 PM   #19 (permalink)
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allow me to add that my love for the awesomeness that is Myq Kaplan continues to grow.
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Old 03-08-2011, 02:34 PM   #20 (permalink)
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Quote:
Originally Posted by Junkenstein View Post
allow me to add that my love for the awesomeness that is Myq Kaplan continues to grow.
"They used their heart attack gun on him" should have been the show quote.
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